The purpose of this qualitative multiple-case study was to understand the perceptions of fire service employees about generational conflict within fire service organizations across the United States. The findings of the study could allow fire service organization leaders to develop better conflict resolution practices related to generational…

Electronic communication, most notably email, is ubiquitous in higher education and remains the dominant, most commonly used communication method in the workplace. Unfortunately, student emails are often abrupt, lack salutations and signatures, and can even be riddled with errors that make it difficult to understand their intended message. This…

Understanding the learning behaviors for young leaders from Generation Z is important for the United States Army in their development for future commissioned officers, who are primarily trained in the Reserve Officer Training Corps (ROTC) in select private and public universities across the country. The Army expectation of leaders at every level…

This dissertation examines the distinct motivational variables that impact philanthropic contributions among millennial graduates of Florida Agricultural and Mechanical University (FAMU). This study focuses on examining the philanthropic behaviors of millennial graduates from FAMU, with a particular emphasis on understanding the significant impact…

The purpose of this qualitative study was to explore how millennial student affairs professionals experience a multigenerational workplace in four-year, public institutions in the same state. Using Kahn's (1990) theory of engagement and a narrative research design, this study organizes data from millennial student affairs professionals to…

This study uses a qualitative research design, a phenomenological approach, and a narrative inquiry component to delve into the past and present experiences of six Black women who engaged in the talk, a colloquial expression for conversations that Black parents have with their children about the dangers they face due to racism or unjust treatment.…

The purpose of this study was to investigate the remote work experiences of Millennial-Aged People of Color (MAPOC) in academic advisor roles in Wisconsin during the COVID-19 pandemic, what influenced their experiences, and how they view the sustainability of remote work. Using two semi-structured interview protocols with seven participants and a…

This dissertation explores Generation Z's perceptions and experiences with Learning Management Systems, emphasizing the influence of user experience design on engagement. The study uses a qualitative postphenomenological method to identify key user experience design attributes that affect student engagement. Analyzing semistructured interviews…

The COVID-19 pandemic changed many aspects of our society, redefining social interactions and influencing how we work, learn, and communicate. Those influences affect the classroom, the role of online learning, and how teachers educate learners. In post-secondary schools today, the largest population of online learners are Generation Z (Gen Z)…

There is a shortage of literature containing the principal's voice and articulation of her or his journey through leadership. This exploratory research extends the understanding of the nature and meaning of the lived experiences of the Generation X cohort within the context of school principals and assistant principals leading in 21st century…

The purpose of this quantitative non-experimental comparative study was to examine differences within subdimensions of work ethic among Gen X, Gen Y, and Gen Z employees who worked in a remote setting between March 11, 2020, and May 11, 2023, during the COVID-19 pandemic in the United States. The two theories guiding this study, within the…

The abrupt transition to emergency remote teaching during the COVID-19 pandemic offered minimal time to prepare, resulting in faculty reliance on prior pedagogical practices in the shift to an online instructional environment. Although the pandemic altered the learning environment in the short-term, it also offered a glimpse of how higher…

The COVID-19 pandemic, an unprecedented global crisis, had posed unique challenges to the mental health of Generation Z (Gen Z) pharmacy students born between 1997-2012. This dissertation examined the profound impact of the pandemic on the mental health of this specific demographic. It shed light on the multifaceted factors at play due to the…

This qualitative study explored the influence of racialized lived experiences (RLEs) on equitable decision-making among philanthropic leaders, employing a narrative inquiry approach. It examined how diversity within philanthropy, beyond tokenistic representation, can introduce a wide range of perspectives that enhance equitable decision-making…

The purpose of this dissertation is to examine how Nigerian Americans and their families understand academic success, identity, and family influence. This research study aims to understand these three areas by examining the experiences of five Nigerian American undergraduate students and their respective families. The data for this study was…