Motivated by applications in health care systems, this study focused on queueing network models with instances of simultaneous resource possession under capacity restrictions in different stages. Customers during service at certain nodes in the first-level or primary system may simultaneously need service from a second-level server. In this…

Artificial intelligence (AI) aims to build intelligent systems that can interact with and assist humans. During the interaction, a system learns the requirements from the human user and adapts to the needs to complete tasks. A popular type of interactive system is retrieval-based, where the system uses a retrieval function to retrieve relevant…

Massive open online courses provide virtually unlimited numbers of learners with access to instructors and course materials from high-status institutions. These courses are technologically intensive in ways that traditional online courses are not, which invites an examination of how the work to create these new forms may or may not work within…

The past five years have witnessed unprecedented changes in teacher evaluation systems, as states and districts have responded to federal incentives under the 2009 Race to the Top grant competition. Across the country, teacher evaluation has become more frequent, higher stakes, and more explicitly tied to student achievement outcomes. This…

This thesis describes a notation for rapid specification of information visualization, which can be used as a theoretical framework of integrating various types of information visualization, and its applications at a conceptual level. The notation is devised to codify the major characteristics of data/visual structures in conventionally-used…

This research presents an innovative means of gauging Systems Engineering effectiveness through a Systems Engineering Relative Effectiveness Index (SE REI) model. The SE REI model uses a Bayesian Belief Network to map causal relationships in government acquisitions of Complex Information Systems (CIS), enabling practitioners to identify and…

In spite of the best efforts of researchers and practitioners, Information Systems (IS) developers are having problems "getting it right". IS developments are challenged by the emergence of unanticipated IS characteristics undermining managers ability to predict and manage IS change. Because IS are complex, development formulas, best…

The interdisciplinary nature of "Systems Engineering" (SE), having "stakeholders" from diverse domains with orthogonal facets, and need to consider all stages of "lifecycle" of system during conception, can benefit tremendously by employing "Knowledge Engineering" (KE) to achieve semantic agreement among all…

This dissertation introduces a theory of information quality to explain macroscopic behavior observed in the systems engineering process. The theory extends principles of Shannon's mathematical theory of communication [1948] and statistical mechanics to information development processes concerned with the flow, transformation, and meaning of…

Despite the educational advancements as the world becomes more integrated, the problem of disparity in assessment of academic value still lingers with the criteria for validating foreign students' credentials. This can leave these students unable to further their education at different universities or even different departments within the same…

Cyber-infrastructure systems are integrated large-scale IT systems designed with the goal of transforming scientific practice by enabling multi-disciplinary, cross-institutional collaboration. Their large scale and socio-technical complexity make design decisions for their underlying architecture practically irreversible. Drawing on three…

Data centric applications, an important effort of software development in large organizations, have been mostly adopting a software methodology, such as a waterfall or Rational Unified Process, as the framework for its development. These methodologies could work on structural, procedural, or object oriented based applications, but fails to capture…

During an emergency, information availability is critical to preserving life and minimizing damages. During the emergency response, however, information may not be available to those who need it. A community response grid (CRG) can help ameliorate this lack of availability by allowing people to document and distribute emergency information to…

It is estimated that $150 billion is wasted yearly on information and communications technology failures in the US. The most common reason for failure is deficiencies in the specified requirements. IS researchers and IS practitioners are therefore continuously exploring methods for effectively analyzing and capturing the user requirements. One…

This study examined the relationship between information technology (IT) governance and software reuse success. Software reuse has been mostly an IT problem but rarely a business one. Studies in software reuse are abundant; however, to date, none has a deep appreciation of IT governance. This study demonstrated that IT governance had a positive…