Descriptor
| Case Studies | 2 |
| Human Resources | 2 |
| Performance Technology | 2 |
| Competence | 1 |
| Corporations | 1 |
| Evaluation Methods | 1 |
| Incentives | 1 |
| Problem Solving | 1 |
| Strategic Planning | 1 |
| Training Methods | 1 |
Source
| Performance and Instruction | 2 |
Author
| Carr, Clay | 1 |
| Finley, Ken | 1 |
| Totzke, Larry | 1 |
Publication Type
| Journal Articles | 2 |
| Opinion Papers | 2 |
| Reports - Descriptive | 2 |
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Finley, Ken – Performance and Instruction, 1994
Discusses the concept of differentiating between legitimate needs (gaps between current and desired results) and wants (the customer's preferred solution for meeting needs). A case study from a human resources development group is presented, including a proposed solution, the performance technology compromise, and impacts on design and evaluation.…
Descriptors: Case Studies, Human Resources, Performance Technology, Problem Solving
Carr, Clay; Totzke, Larry – Performance and Instruction, 1995
Presents a case study based on experiences at Amway Corporation that explains how the Human Resources Development Department progressed from providing training to providing a broader range of human performance technology interventions. Strategic planning is described, including identifying incentives and required competencies, providing for…
Descriptors: Case Studies, Competence, Corporations, Evaluation Methods
