Describes characteristics of structured text design; benefits of its use in training; benefits for developers of training materials and steps in preparing training materials. A case study illustrating how the structured text design process solved the sales training needs of the Mercedes-Benz Truck Company is presented. (MBR)

Describes the Adjusted Agreement Index, a strategy for analyzing collected data from questionnaires utilizing Likert-type scales. Steps involved in using this index and its strengths and weaknesses are outlined, and a case study illustrating how it was used to summarize data on a distance education course package is presented. (MBR)

Reviews literature on in-basket exercises, their use in assessment, and advantages in predicting managerial success. An account of the development of an in-basket exercise to assess job candidates covers design team establishment, exercise selection, task determination and material collection, scoring key development, and pilot study and field…

Describes the case study method as a form of simulation and presents guidelines for their use in professional training situations. Skill development in problem solving is highlighted as a reason to use case studies; steps in creating a case are outlined; and the effectiveness of case studies is discussed. (LRW)