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Ma, Yuxin; Harmon, Stephen W. – Performance Improvement Quarterly, 2006
The field of training and development has been increasingly affected by knowledge management, performance support, and learning technologies, yet the impact of these disciplines has typically been disjointed and uncoordinated. Projects in each of the disciplines are often implemented systematically, but not systemically. To take full advantage of…
Descriptors: Knowledge Management, Performance Technology, Models, Systems Approach
Wang, Feng-Kwei; Schwen, Thomas – Performance Improvement Quarterly, 2003
In the context of Autoparts, a multinational manufacturer for automotive electronics, Lotus Notes was employed to create an e-learning system. This system was titled "Using Notes for Case-based Learning Environments" (UNCLE). The UNCLE project attempted to encapsulate knowledge and understanding of those organizational factors that might influence…
Descriptors: Electronic Learning, Computer Mediated Communication, Case Method (Teaching Technique), Corporate Education
Schatz, Steven; Schwen, Thomas M. – Performance Improvement Quarterly, 2006
Dynamic Online Performance Support Systems (DOPSS) are a new class of intervention that can meet the needs of a quickly changing work force in an information age environment. These systems are customized for the target population, with unique meta tags, unique function sets, and dynamic growth for and by users in use. These unique tag sets allow…
Descriptors: Intervention, Internet, Case Studies, Educational Technology

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