Explores how to evaluate an existing self-study training course and determine whether it is better suited to an instructor-led format. Discusses determining the need, converting to an instructor-led format, benefits of instructor-led training, and evaluating the training. (LRW)

Discusses training evaluation and shows how an abbreviated form of Kirkpatrick's four-level evaluation model can be used effectively to evaluate multimedia-based manufacturing training. Topics include trends in manufacturing training, quantifying performance improvement, and statistical comparisons using the Mann-Whitney test and the Tukey Quick…

Relates a discussion held via teleconference that addressed trends relating to performance support. Topics include computer-based training versus performance support; knowledge management; Internet and Web-based applications; dynamics and human activities; enterprise application integration; intrinsic performance support; and future possibilities.…

Discussion of human performance technology focuses on training and performance improvement. Highlights include performance maintenance; environmental influences that can affect performance; and the evolving role of human performance technology, including feedback, evaluation, and design efforts. (LRW)

Examines distance education issues for corporations and offers a measurement tool to assess corporate readiness for distance education. Topics include costs; competitive advantages; customized training; effectiveness; organizational support; instructional design; managerial support; and learner attitudes. (Author/LRW)

Discusses retention of learning; training methods; maintenance issues; the effect of punishment; reinforcement; the performance environment; transfer of training; forgetting; implications for designers of instructional materials or designers of training programs; and the division between training and on-the-job performance. (LRW)

Discusses the steps involved in designing and starting a corporate university, which is defined as a process promoting continuous learning and performance improvement. Topics include establishing a mission; creating a business plan; products and services; functions and processes; staffing needs; information systems; and resource allocation. (LRW)

While learning is often designed and executed as if it stood alone, it rarely exists in isolation. If more than one learning event is offered, a relationship between units exists and should be defined. This relationship calls for an architecture of curriculum that defines audience, content, and delivery within a context of performance. Curriculum…

Discusses the use of satellite-mediated distance learning. Highlights include costs; implementation; interactive distance learning (IDL); instructional design; a case study of a training course designed for IDL that used satellite technology; and a checklist for planning satellite-mediated IDL. (LRW)

Discusses the value of training interventions for performance improvement based on the author's experiences with various training events. Topics include making clear expectations; accomplishment-based project planning; understanding performance problems; and participant learning and instructional benefits. (LRW)

Discusses worldwide Web-based training (WBT) and cautions that WBT is not good for all training goals, not all audiences are technically prepared, and not all organizational cultures are ready. Describes a variety of WBT delivery methods and recommends a cross-functional international team to design and implement international WBT. (LRW)

Explains how to develop job profiles that describe the output expected from employees and the competencies required to meet the output so that managers understand and appreciate what their employees actually do. Discusses needs assessments and how clear descriptions of competencies, skills, knowledge, and values are useful in developing training.…

Compares instructional methods used in interpersonal skills training courses delivered online to the methods used in similar courses delivered in a traditional instructor-led classroom. Discusses implications for performance improvement professionals who are responsible for selecting and designing interpersonal skills training interventions.…

Presents a case study describing a training intervention that involved management taking on the role of cofacilitators in a supervisory development program. Discusses the performance analysis that revealed a lack of communication and leadership; management developing as a team during the process; and positive results. (LRW)

The United States Coast Guard uses training situation analysis (TSA) to develop quantified training requirements, collect training and non-training performance data, and overcome turf issues to focus on performance outcomes. Presents the 1947 MLB (Motor Lifeboat Project) as a case study. Outlines 11 steps in the TSA needs analysis for teams and…