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Peer reviewedRaybould, Barry – Performance Improvement, 2000
Examines the growth in developing performance-centered systems in business. Discusses Web-based systems, including the Internet and intranets; knowledge management systems; knowledge acquisition; performance-centered design; performance support; group processes; systems approach; focus on goals; electronic performance support systems;…
Descriptors: Business, Group Dynamics, Heuristics, Information Management
