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Interpersonal Skills Training: Online versus Instructor-Led Courses.
Peer reviewed Peer reviewed
Gilmore, Erika R.; Fritsch, Paula J. – Performance Improvement, 2001
Compares instructional methods used in interpersonal skills training courses delivered online to the methods used in similar courses delivered in a traditional instructor-led classroom. Discusses implications for performance improvement professionals who are responsible for selecting and designing interpersonal skills training interventions.…
Descriptors: Comparative Analysis, Conventional Instruction, Instructional Design, Intermode Differences
Designing Role-Plays for Interpersonal Skills Training.
Peer reviewed Peer reviewed
Holsbrink-Engels, Geralien A. – Performance Improvement, 2000
Discusses the value of role-play in developing interpersonal skills and presents a 10-step model to help performance technologists design effective role-plays. Highlights include training objectives; designing assessment instruments; task analysis; generality and demonstration; designing social-communicative problems for the content; practice; and…
Descriptors: Communication (Thought Transfer), Content Analysis, Interpersonal Competence, Measures (Individuals)