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Data Collection2
Performance Technology2
Decision Making1
Program Effectiveness1
Technological Advancement1
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Performance Improvement2
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Kaufman, Roger1
McManus, Paul1
Rossett, Allison1
Watkins, Ryan1
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Assessing and Evaluating: Differentiating Perspectives.
Peer reviewed Peer reviewed
Watkins, Ryan; Kaufman, Roger – Performance Improvement, 2002
Considers how results of systematic data collection can be used in decision making and how they are often not used properly. Examines two similar yet distinctive perspectives by which the performance technologist can assist organizational leaders in making difficult decisions based on valid and useful data. (Author/LRW)
Descriptors: Data Collection, Decision Making, Performance Technology
Performance Support Tools: Delivering Value when and where It Is Needed
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McManus, Paul; Rossett, Allison – Performance Improvement, 2006
Some call them Electronic Performance Support Systems (EPSSs). Others prefer Performance Support Tools (PSTs) or decision support tools. One might call EPSSs or PSTs job aids on steroids, technological tools that provide critical information or advice needed to move forward at a particular moment in time. Characteristic advantages of an EPSS or a…
Descriptors: Program Effectiveness, Performance Technology, Technological Advancement, Data Collection