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Tosti, Donald T. – Performance Improvement, 2000
Examines three factors contributing to organizational success: use of a systemic model to design and guide the change effort; analysis of interdependencies within the system and of the change potential; and use of communication methods to help ensure that the change will be supported. Presents characteristics of successful change efforts with…
Descriptors: Change, Communication (Thought Transfer), Organizational Change, Organizational Development