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Implementing a Global Performance Measurement System.
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Tesoro, Ferdinand; Tootson, Jack – Performance Improvement, 2001
The systematic four-step process introduced in this article lays the basic groundwork in helping an organization link all its programs and initiatives to its strategic goals. Discusses the definition and purpose of performance measurement; elements of a global performance system; and building a global performance measurement system. (AEF)
Descriptors: Administration, Business, Information Systems, Measurement Techniques