Communication at Work: An Ethnography of Checkout Operators.

Searle, Jean

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ERIC Number: EJ470904

Record Type: Journal

Publication Date: 1991

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-1035-4727

EISSN: N/A

Available Date: N/A

Communication at Work: An Ethnography of Checkout Operators.

Searle, Jean

Open Letter, v2 n1 p28-39 1991

A framework for identifying information regarding workplace communication requirements is presented that assumes communication involves sign systems as well as spoken and written language. Research with suburban supermarket checkout operators indicates that communication is deeply embedded in the social context. (Contains 18 references.) (LB)

Descriptors: Adult Literacy, Communication Skills, Cultural Context, Ethnography, Foreign Countries, Job Performance, Social Environment, Workplace Literacy

Publication Type: Reports - Research; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Identifiers - Location: Australia

Grant or Contract Numbers: N/A

Author Affiliations: N/A