Quality Matters (QM) is a professional organization that offers a faculty-centered, peer review process to certify the quality of online and blended courses. The purpose of this white paper is to share the results of a Quality Matters accessibility benchmarking study administered to 84 subscriber institutions. The primary goal of the survey was to identify the policies, practices, and processes used by Quality Matters institutions to create courses that are accessible for students with vision, hearing, or motor limitations. Based on the results, respondents note two key recommendations as a starting point to developing more accessible online programs. First, most institutions need a comprehensive disability policy specifically for online courses and programs. The second recommendation is to provide an inclusive training program that encompasses the needs of faculty course developers and the higher-level needs of the technology support staff. Appended are: (1) Quality Matters Accessibility Survey; and (2) Accessibility Resources. (Contains 4 figures.)