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Moore, Richard W.; Rossy, Gerard; Roberts, William; Chapman, Kenneth; Sanchez, Urte; Hanley, Chris – Online Submission, 2010
This study is a formative evaluation of the OneStop Career Center Integrated Service Delivery (ISD) Model within the California Workforce System. The study was sponsored by the California Workforce Investment Board. The study completed four in-depth case studies of California OneStops to describe how they implemented the ISD model which brings…
Descriptors: Job Applicants, Summative Evaluation, State Programs, Organizational Culture
Nafukho, Fredrick M.; Graham, Carroll M.; Brooks, Kit – Online Submission, 2008
This study was designed to determine the degree of use, level of client satisfaction of professional development and educational services, and to identify suggestions for improving services. Results from a mixed methodology approach indicated moderate to high levels of satisfaction in two program areas and moderate to high levels of…
Descriptors: Participant Satisfaction, Professional Development, Human Resources, Technical Support