Because funding for many higher education institutions is based on student persistence and graduation rates, and because competition for online student enrollments is fierce among public and private institutions, quality and competitiveness in online course development, instruction, and administration is imperative. Additionally, because distance…

Online degree programs are continuing to gain popularity among institutions of higher education as indicated by "U.S. News" who recently listed 263 accredited online graduate degree programs on its Web site (U. S. News and World Report, U.S. News Online, n.d.) As the access afforded by distance education increases the number of students…