For administrators who are contemplating an online program, it is vital to know the critical design and administrative issues to consider as well as the decision-making processes one might typically encounter. This paper discusses ten issues that the administrators at Indiana University's Kelley Direct Program (KD) have found most challenging and…

Online degree programs are continuing to gain popularity among institutions of higher education as indicated by "U.S. News" who recently listed 263 accredited online graduate degree programs on its Web site (U. S. News and World Report, U.S. News Online, n.d.) As the access afforded by distance education increases the number of students…