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| New Directions for… | 1 |
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| Tyler, Carol R. | 1 |
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| Journal Articles | 1 |
| Reports - Descriptive | 1 |
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Peer reviewedTyler, Carol R. – New Directions for Institutional Research, 1993
At Fox Valley Technical College (Wisconsin), application of Total Quality Management (TQM) brought positive outcomes and other effects. Areas in which TQM was used are considered, including admissions, employee safety, customer focus, policy formation, management performance appraisal, student services, creation of a self-managing class, TQM for…
Descriptors: Administrator Evaluation, Case Studies, Change Strategies, College Planning
