Institutional researchers can be confronted with ethical quandaries. Pressures from their institutions can conflict with professional standards and general ethical requirements. Analyses that appear to be neutral can conceal hidden assumptions that are unintentionally harmful to those individuals whom institutions have a responsibility to protect.…

Colleges have access to more data than ever before, and to unlock its full potential, the right culture, processes, and technologies are needed. Given the pressures now facing campuses, the demand for evidence-based approaches to strategy have intensified. As a result, more attention has been placed on the importance of the relationship between…

The market is full of vendors selling products each designed to solve institutional problems. But how does one choose the right tool for their institution and situation? Topics addressed in this chapter include: how to gauge institutional needs, how to evaluate products, and understand the available institutional resources (current and future).…

Information Technology (IT) and Institutional Research (IR) units working together with planning, a focus on collaboration, and a willingness to create partnerships can help accelerate their institution's efforts to improve the data landscape. This chapter includes an overview of the challenges facing these two functional areas, the benefits of a…

Institutional research/effectiveness offices are instrumental in advancing diversity, equity, and inclusion (D.E.I.) efforts. Ideally they have the knowledge, perspective, and network within an institution to impact practice, process, policy, and planning in order to guide the institution toward a goal of being fully inclusive. With an…

Research on women in STEM often silences the voices of minoritized populations, such as women of color, inpart because the most commonly used theoretical frameworks do not center or contextualize their experiences. This chapter highlights the importance of critical perspectives and methodologies such as intersectionality in research design. We…

This chapter provides tools, resources, and examples for engaging qualitative inquiry as a part of institutional research and assessment. It supports the development of individual ability and organizational intelligence in qualitative inquiry.

Institutions have many unique cultures and organizational structures that can strengthen or inhibit the planning and implementation of initiatives to enhance data-informed decision-making, build supporting infrastructure, and align the necessary human resources. This chapter discusses different strategies for aligning resources and organizing…

This chapter begins with an overview of the history of the Association for Institutional Research's use of ethical guidelines. The Association reworked these principles during 2019, the next chapter discusses the rationale and process for this rework. Next, AIR's new Statement of Ethical Principles is presented and discussed, and finally the…

This article outlines the impacts of COVID-19 on higher education and provides a contextual assessment of how higher education systems can provide support to institutions and stakeholders through a formulated planning process which helps identify, plan, and achieve strategic goals in response to fluctuating priorities.

In this chapter, we walk the reader through a set of scenarios that administrators might face when using different types of data on campus. We also provide guiding questions to help institutional research professionals explore how to think about these scenarios with ethics in mind.

This chapter explores how critical lenses can be used to conduct transfer research and proposes a new methodological approach to understand the complex experiences and success of diverse transfer students.

This chapter utilizes the duties and functions of institutional research to outline the skills needed by institutional research professionals in an evolving digital institution. The concept of future-proofing, explained and considered in this context, encourages professionals to develop skills for the present with the future needs of data-informed…

This concluding chapter discusses the main challenges currently facing institutional research at small- and medium-sized colleges and describes how the field may evolve.

A successful IR leader in the digital institution requires effective communication skills to articulate institutional goals, as well as to collaborate with multiple groups for the design and management of operational tasks. This chapter examines the needed skills of senior IR professionals and how these skills apply within a digital institution.