This chapter addresses emerging voices in the assessment process. These emerging voices include a variety of newly assessed aspects of student identity. Emerging voices also include new institutional participants and unique collaborations previously not commonly considered in the assessment process.

This chapter will value of including diverse voices of researchers. An innovative, cost-effective model for assessment will be described, capturing the process implemented at a university in its efforts to center social justice within assessment and evaluation research practices.

This chapter provides examples of innovative methods and tools to collect, analyze, and report both quantitative and qualitative data in student affairs assessment.

This chapter describes the establishment of the Minority Male Community College Collaborative (M2C3), a research and practice center at San Diego State University. M2C3 partners with community colleges across the United States to enhance access, achievement, and success among men of color. This chapter begins with a description of the national…

Accountability pressures in higher education are not new; they are part of an enduring public policy discourse about the costs and benefits, both individual and social, of higher education. What is relatively new, however, is the prominent place that issues of accountability now occupy on the nation's higher education agenda. There is an important…

The formal assessment of student engagement, as it has developed in recent years, is not necessarily a faculty-driven activity. Most faculty members who teach undergraduates are involved in the informal assessment of student engagement by taking attendance, observing student behaviors or expressions in class, providing feedback on assignments, and…

In this chapter, the author proposes a model for assessing institutional effectiveness. The Volkwein model for assessing institutional effectiveness consists of five parts that summarize the steps for assessing institutions, programs, faculty, and students. The first step in the model distinguishes the dual purposes of institutional effectiveness:…

Evaluative statements from alumni have legitimacy with both internal and external stakeholders. Thus, alumni studies can provide valuable evidence of institutional effectiveness and lend themselves to both locally designed and commercial survey instruments for data collection. Under ideal conditions, the results of alumni studies equip faculty and…

Most assessment arguments are about measurement. When is it better to use direct versus indirect measures of student learning? Is one standardized test of critical thinking better than another? Is applying rubrics to student work better than using standardized tests? How valid are self-reported measures of learning? Although these arguments are…

In the wake of the Spellings Commission, critical choices need to be made about how to refashion institutional assessment practices to respond to new accountability demands, without destroying the essence of accountability as a process of continuous improvement. This article begins with a brief description of the history of assessment, with…

Assessing student attainment in the major field of study is increasingly important to employers and accrediting bodies alike. Construction and manufacturing firms do not like engineers who design faulty bridges and airplanes. Marketing firms want to hire students who understand the difference between a niche market and a global market. School…

Despite their apparent popularity among those seeking degrees and credentials, today's colleges and universities face several interrelated public criticisms and concerns. When these competing concerns about student success, productivity, cost, and educational effectiveness all collide at the campus level, they create an array of campus tensions…

The first part of this paper addresses two broad aspects of the current reforms in Croatian higher education. The reforms are largely driven by the desire to achieve harmony with the European Area of Higher Education. Special attention is paid to presentation of the first experiences with implementation of the Bologna process in Croatia, which…

The Voluntary System of Accountability (VSA) provides a framework for public universities to provide evidence of success and increase public confidence. The goals of the VSA are threefold: (1) Demonstrate greater accountability and stewardship to the public; (2) Enhance effective educational practices by measuring educational outcomes; and (3)…

A diverse society has created a diverse education system, which in turn requires diverse and complex mechanisms of quality control. The diversity and complexity of the industrial, service, and knowledge-based economy, with its vast variety of occupations and dynamic labor markets, heavily influences the curricular structures and academic profiles…