This chapter provides a case study of innovation using eLearning in higher education. The case study shows how one university made system-wide organizational and procedural changes to create low-cost, open-access distance learning opportunities on a global level in response to student needs and opportunities.

This chapter is a case study of the Higher Education Administration and Leadership (HEAL) program at Adams State University. HEAL focuses on preparing the next generation of leaders at the nation's Hispanic-serving institutions.

New terms were exploding early in the development of distance learning and virtual universities. Distance learning, online learning, e-learning, and distributed learning were applied to the various new forms of learning using online or Web-based materials and processes. However, largely thanks to the immediate popularity of the Western Governors'…

In November 1996, forty-five higher education technology leaders convened in Washington, D.C., to discuss the virtual university (VU). The Western Governors Association had announced establishment of the Western Governors University (WGU). As a result, VU initiatives were emerging from, or being contemplated by, almost every state-level higher…

Institutions that have organized and centralized their data enjoy an obvious advantage in grappling with strategic planning and other issues. As the drumbeat for accountability, planning, and demonstrating effectiveness to internal and external stakeholders intensifies, the stature and importance of institutional research offices on most campuses…

University administrators can use information technology to drive innovation through focusing institutional purpose and improving business practices.

Western Governors University shows how both foreseen and unforeseen challenges shape innovative management responses.

Prior to 2003, virtual universities were being created at a rate that would question the usual perception that higher education rarely changed, or changed (if at all) at a glacial speed. No comprehensive study of what was actually being created had been done; nor had anyone tapped the experiences of the developers in the states to see what was…

American regional accreditation serves two basic functions: quality assurance and quality improvement. Through its public function of quality assurance, accreditation signals to prospective students, parents, employers, and others that the institution meets fundamental standards of quality. Through its private function of quality improvement,…

Distance education in its many forms had been around for decades, but the Western Governors University (WGU) was arguably the first "virtual university" (VU) in the United States, or at least the first VU that gained widespread attention from the press and public. After the governors in the Western Governors Association announced they would create…

This chapter, drawing from the previous chapters, synthesizes potential directions and implications of future innovation in higher education. The focus is on innovation to address critical issues that administrators face today: the adaptability, maturity, cost structure, and efficiency of the institution.

People do not want to know the history, minutiae of policy, or operations, or even the political intrigues of a virtual consortium. People want to know if the consortium has value, whether it can help them, and if it is a threat. In this article, the author focuses on the operating principles and policies that have proven successful in the…

This case study reviews the emergence and evolution of eCore (the University System of Georgia's electronically delivered undergraduate core courses) over eight years and summarizes the issues, ongoing challenges, and lessons learned from interinstitutional collaboration in offering and administering a "virtual" shared core. The bulk of…

Interviewed representatives of 11 higher education institutions known for innovative policies about how the metrics of the credit hour have helped or impeded their efforts to change. With one exception, these institutions converted their courses into time-equivalent blocks, and then assigning credit hours, when necessary, to these blocks. (SLD)

Describes how assessment is tied tightly to program development at Bowdoin College, with assessment criteria set up during the process of faculty members' seeking funding for research or curriculum innovation. Uses the example of innovations in an introductory biology course to illustrate the process. (EV)