This chapter outlines the birth and growth of a veterans' program in Salt Lake City, Utah, and discusses next steps in spurring additional innovations and advancements to improve service for student veterans in community colleges.

This chapter describes the concurrent reforms occurring in North Carolina--both campus-level changes focused on such issues as developing structured programs of study and state-level reforms aimed at supporting the campus efforts.

From 1998 to 2008, the Dallas County Community College District (DCCCD) offered its employees a variety of options for formation, a type of reflective practice. The district encompasses 10 locations, seven of them independently accredited colleges. Formation is based primarily on Parker Palmer's model for Circles of Trust as described in "A…

Presents a change strategy to forge new options for lifelong learners, focusing on ways to gain institutional acceptance and continuing support for lifelong learning programs in higher education. (JM)

Warns that, without careful planning and implementation, marketing can bring about unwanted changes that result in stress within the institution and between the institution and the community. States that marketing must be an integral part of long-range planning and directly related to the goals of the college. (DD)