The purpose of this article is to identify key ways in which program review provides information and documentation demonstrating that a community college is effective. This is accomplished through both the program review process (the means by which reviews are conducted) and the product (program review reports and supporting evidence). The various…

The origins of institutional effectiveness are traced, its evolution within community colleges is described, the use of the term "institutional effectiveness" is analyzed, and a practical, operational definition of the term is presented. The author hopes that this definition and the discussion in this article prove useful to community college…

This chapter examines lessons learned by states that are using student unit record (SUR) data to improve outcomes for community college students and recommends steps states can take to strengthen their use of SUR databases to benefit students and communities. (Contains 1 exhibit.)

Policymakers, administrators, and institutional researchers should recognize the critical stakeholders in the area of institutional effectiveness at the community college, their differences in perceptions about institutional effectiveness, and ways to negotiate these differences in perception. This article identifies the different stakeholders in…

Heightened national goals for degree attainment in the United States means increasing prominence for community colleges, which entails greater scrutiny in the form of accountability. Technology and a new generation of accountability measures appropriate to the distinctive community college mission are available to meet this challenge. This article…

Explains the role of the California Employment Training Panel in ensuring that public monies are well spent by guaranteeing that training leads directly to employment. Emphasizes the importance of job training as a tool for economic development. (AYC)

Describes two state-mandated programs for institutional accountability in New Jersey (i.e., Basic Skills Assessment Program and College Outcomes Evaluation Program), which function through cooperation between the state's higher education agency and its colleges and universities. Highlights research objectives, procedures, responsibilities,…

Student affairs practitioners often rely on anecdotal evidence when asked to demonstrate their contributions to the community college, but their future may depend on their ability to become more data-based and outcomes-oriented. This chapter discusses the need for a culture of evidence in student affairs, describes how to build such a culture, and…

Describes the Kansas Community College Research Consortium (KCCRC), focusing on motivations for organizing a research consortium to meet accountability demands, the KCCRC's organization and operating procedures, determination of objectives and dissemination of results, strengths and weaknesses, and examples of KCCRC studies. (DMM)

Describes the assessment of student learning outcomes in six domains: general education, transfer programs, vocational and occupational education, remedial and developmental education, continuing education, and affective and noncognitive areas. Discusses the use of assessment results and the implications of assessment for external accountability…

Identifies key challenges for community college student services units: student diversity, a renewed focus on student success, and calls to demonstrate program effectiveness. Reviews proposed solutions to address each challenge and notes continued gaps in the literature, particularly in studies related to the need for student services staff to…

This chapter describes several examples of institutional use of state- and college-level tracking data to benchmark performance, improve student success, and enhance program effectiveness.

Examines remedial/developmental education within a rapidly changing educational environment of advanced technology and new demands. Discusses rationale for different delivery models of remedial education. (28 citations) (YKH)

This chapter describes the National Student Clearinghouse and discusses opportunities and challenges for tracking community college students. It also presents a system perspective on using clearinghouse data to promote more comprehensive student and graduate tracking. (Contains 2 tables.)

Considers the contrasting yet complementary relationship of accountability and parity with respect to part-time faculty. Using Hagerstown Junior College as a frame of reference, considers formative and summative evaluation objectives and procedures for part-time faculty evaluation. Looks at the utility of evaluation and its benefits to faculty and…