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Bayne, Hannah B.; Hankey, Maria Stack – Measurement and Evaluation in Counseling and Development, 2020
Empathy has been linked to therapeutic alliance and positive client outcomes. However, the operationalization of empathy varies in definition and measurement, presenting challenges for assessment. This study describes the formulation of the Empathic Counselor Response Scale (ECRS), examines scale properties using Rasch analysis, and considers…
Descriptors: Counselor Characteristics, Empathy, Likert Scales, Test Construction
Peer reviewedHyman, Ruth Bernstein; Woog, Pierre – Measurement and Evaluation in Counseling and Development, 1989
Focused on isolating variables that might be both measurable and essential to effective helping, locating appropriate measures for them, and factor analyzing the variables to determine whether the characteristics were truly independent or could be represented by a smaller number of variables. Subjects (n=99) were helping professionals. Results…
Descriptors: Counselor Characteristics, Helping Relationship, Personality Traits

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