Examines organizational symbolism that is reflected in corporate discourse. Describes types of symbols and the functions symbols serve over time. Demonstrates how symbolic analysis can provide a better understanding of, and make contributions to, existing research on organizational concepts such as organizational change, leadership, and…

Provides a critical ethnographic account of how members of a small design company experienced a work environment riddled with ambiguous communication. States that although management's objective in providing vague goals was to spark creative freedom, employees experienced the environment as paradoxical and constraining. Contends that interplay of…

Introduces, through a conversation with computer-system designers from the Netherlands, the Language/Action Perspective on modeling business workflow and communication processes. Describes their attempts to develop system models that go beyond data flow to incorporate the communicative actions or transactions that result in the creation of a…