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Markham, Annette – Management Communication Quarterly, 1996
Provides a critical ethnographic account of how members of a small design company experienced a work environment riddled with ambiguous communication. States that although management's objective in providing vague goals was to spark creative freedom, employees experienced the environment as paradoxical and constraining. Contends that interplay of…
Descriptors: Ambiguity, Communication Problems, Communication Research, Discourse Communities