The rationale for using Activity-Based Costing (ABC) in a library is to allocate indirect costs to products and services based on the factors that most influence them. This paper discusses the benefits of ABC to library managers and explains the steps involved in implementing ABC in the user services area of an Australian academic library.…

Reports on an analysis of job announcements for library and information professionals in research institutions revealing a trend toward hiring subject specialists and administrative and technical professionals without masters degrees in librarianship. Findings reveal variety in positions and professionals hired and change in stated employment…

Reports results of study based upon analysis of factors that have militated against proportional representation of women as administrators in libraries belonging to Association of Research Libraries. Demographic and career variables are emphasized: family background and personal characteristics, mobility and career history, role models and…

Libraries must identify and foster the inherent personal characteristics and skills considered most relevant for leadership in the field of information management. Professional library associations play an important role in teaching and developing skills by providing experiential opportunities for their membership. Career models for academic or…

Discusses the changing role and responsibilities of middle managers and department heads in large research libraries. Skills and abilities required for effective management and the need for continuing leadership training are outlined. (10 references) (EA)

Discusses issues in the management of volunteers in research libraries, outlining the benefits to volunteers and libraries, as well as potential hazards. The volunteer program at Chicago's Newberry Library is described, focusing on recruitment, job assignments, motivation, staff attitudes, retention and library benefits. (26 references) (EA)

Discusses cultural and technological influences in the management of human resources in the research library and their impact on individual rights and responsibilities, division of labor, supervision, educational requirements, and job stress. (23 references) (EA)

Discusses the results of a study investigating the similarities between information jobs in university computing centers and research libraries. Findings show a strong relationship between some computing and library jobs, suggesting the creation of a single information job family in classification systems. (15 references) (EA)

Strategies for designing effective professional development programs for research librarians are discussed, focusing on competencies of librarians and benefits to the organization. An internship model that outlines necessary components in the context of quality management and effectiveness is offered. (26 references) (EA)

Discusses the nature of job satisfaction, its relationship to performance, and associated organizational factors, such as commitment, in research libraries. Symptoms of job dissatisfaction are outlined, and a framework for improving job satisfaction provides suggestions in the areas of hiring, professional development, job design, empowerment, and…

Discusses the nature of support staff work in research libraries, changing authority structures, and the impact of technology on job responsibilities. A study considering work complexity, supervision, evaluation criteria, control and autonomy, and job satisfaction is reported. (17 references) (EA)

In the past, serial cancellations and storage decisions focused primarily on print resources. With the addition of electronic resources, librarians in large research institutions must now manage an integrated collection of both print and electronic formats. Explores the impact of electronic resources on decision decisions. Identifies criteria for…

Outlines issues of concern in the management of nonlibrarian professionals in research libraries, argued to be significantly different from the management of professional librarians. Differing professional value systems, conflicts and tension that can arise, and organizational teamwork are discussed with a focus on effective reward structures. (15…