Examines three essential questions and suggests areas for research in each: (1) How are digital resource users best served: What resources will they want? How will they want to use them? What services will most enhance use? (2) What elements are required for a coherent preservation strategy covering resources both digital and traditional? (3) What…

This article derives from a review of key challenges confronted by libraries that are actively investing in online collections and services. Conducted in the first instance to help refine programmatic goals of the Digital Library Federation (DLF), it took account of digital library developments, successes, needs, and challenges perceived by…

Five Grand Challenges are proposed for library research: (1) Library service: Could library services be made more meaningful? (2) Library theory: Who knew what when? (3) Library design: Have digital libraries been designed backwards? (4) Library values: How neutral can libraries be? (5) Library communities: How do communities differ? (AEF)

There is an electronic revolution in the library which may prove to be a revolution in the humanities and in the nature of learning and education. The humanities are an essentially human enterprise of which the record reposes in books in libraries. The central role of libraries in preserving these ideas must survive the electronic revolution.…

Examines what differences libraries and librarians make, primarily from the perspective of geographical communities. States reasons why this is an essential research issue and describes contributions of current public library planning tools to the determination of impact. Examines the framework that is essential for the intellectual development of…

Examines four significant unanswered questions related to children's and young adult services in public libraries. After reviewing the existing knowledge base that can serve as scaffolding for the needed research, the author suggests strategies for refining and implementing this research agenda. (Contains 62 references.) (Author/AEF)

Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…

The Perseus Digital Library (PDL), under continuous development since 1987, is one of the primary digital resources for the humanities. A summary of the PDL genesis and current status is given and the multifaceted and longitudinal evaluation effort is described. A brief synthesis of results is provided and reflections on the evaluation along with…

Discusses the challenges facing digital library evaluation and suggests a conceptual framework for evaluation derived from the systems approach. A review of evaluation efforts in research and practice concentrates on derivation of criteria used in evaluation. Essential requirements for evaluation are stated. Discussed are constructs, context, and…

Presents four challenges faced by libraries and proposes research designs to address each of them. The challenges involve: invisible infrastructure; content and collections; preservation and access; and institutional boundaries. Proposes a mixture of research methods that includes surveys, case studies, documentary analyses, and policy analyses.…

Assesses the history and development of library services to Latinos. Discusses the history, role, and impact of key professional associations. Identifies, analyzes, and discusses the relevance of major studies, reports, and other publications, calling attention to the paucity that prevails in professional literature addressing this population.…

Examines how to determine the best model of reference service. Highlights include: libraries and community; components of reference service; inherent values of reference service; conflicting values and models of service; technology and change; new models and old values; and the "right" model of reference service. (AEF)

The financial environment within library and information services is reviewed and a structure for financial management is presented based on funding source and level of commercial activity. Objectives for financial management of library and information services is developed and reviewed in light of future trends and stakeholder perspectives.…

Reference service technology has passed its first stage of insuring more accurate, rapid delivery of information. The second revolution underway will improve on both acquisition and retrieval of data. New technologies must fit into traditional reference service goals. The human should be given first priority. (Contains 46 references.) (Author/AEF)

Libraries should be active participants in knowledge production, and should develop classificatory structures that support the needs of a diverse information ecology consisting of a complex web of interacting agents, users, and technologies. Within such an information ecology, a classificatory structure cannot follow a one-size-fits-all paradigm,…