Examines what differences libraries and librarians make, primarily from the perspective of geographical communities. States reasons why this is an essential research issue and describes contributions of current public library planning tools to the determination of impact. Examines the framework that is essential for the intellectual development of…

Examines four significant unanswered questions related to children's and young adult services in public libraries. After reviewing the existing knowledge base that can serve as scaffolding for the needed research, the author suggests strategies for refining and implementing this research agenda. (Contains 62 references.) (Author/AEF)

Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…

The financial environment within library and information services is reviewed and a structure for financial management is presented based on funding source and level of commercial activity. Objectives for financial management of library and information services is developed and reviewed in light of future trends and stakeholder perspectives.…

Marketing techniques in youth services are useful for designing programs, collections, and services and for determining customer needs. The marketing mix--product, place, price, and practice--provides a framework for service analysis. (AEF)

Planning for customer-focused library services requires a reexamination of the business and customers. Libraries must continually collect and evaluate data about the community they serve to accommodate ever-changing needs. (AEF)

Discussion of formulating a collection development policy for audiovisual materials in academic libraries highlights reasons for collecting media, audiovisual equipment, audiovisual forms collected, films, video, computer software. "Undergraduate Libraries Newsletter" statistics reporting audiovisual holdings (audiocassettes, films, video,…

Standard collection evaluation techniques appear to receive varying amounts of emphasis from one type of library to another. Differences in choice of technique arise from differing evaluation objectives, and choice of questions to be answered is determined by purpose(s) of library and additional factors (i.e., governance, clientele, size). (97…

Examines library service to young people in rural libraries in New York State with references to services provided by rural libraries and librarians in other parts of the nation. Planning, standards, collection development, selection of culturally diverse materials, work with preschoolers, computer literacy, and library associations are discussed.…