Notes developments over the past decade in Canadian library standards for public libraries, university and college libraries, school libraries, special libraries, national libraries, cooperation among libraries, and standardization in educational programs for library personnel. Forty-eight references are provided. (EJS)

Reviews developments in British library standards since 1971, highlighting types of standards, public libraries, academic libraries (university, polytechnic, college), school libraries, and special libraries (hospital and health sciences, prison, subject specializations). Thirty-nine references are cited. (EJS)

Discusses service standards (level of excellence or adequacy in performance of library service) and their incorporation in the accreditation process for hospital library service and academic health sciences libraries. The certification program developed for health sciences librarians by the Medical Library Association is reviewed. Fifty-nine…

The rationale for using Activity-Based Costing (ABC) in a library is to allocate indirect costs to products and services based on the factors that most influence them. This paper discusses the benefits of ABC to library managers and explains the steps involved in implementing ABC in the user services area of an Australian academic library.…

Discussion of the organization of the University of British Columbia Data Library jointly operated by the University Library and Computing Center covers historical development, collections policy, composition of the collection, technical services, user services, and current issues. Six references are cited. (EJS)

In this study, 182 Canadian senior administrators, middle managers, and front-line librarians in public and academic libraries were asked to describe the nature of organizational change in their workplaces and how new technology affected the restructuring. Respondents agreed that financial pressure is driving most change and that technology is a…

Presents results of a survey of 83 libraries in the United States and Canada which provide services to Native Americans. The questionnaire used contained five major sections: general information, facilities, personnel, collection, and services. (FM)

In this first quarter century, the USIS (United States Information Service) centers abroad, assessed for what they are and what they strive to be, have been a significant part of American library presence abroad. (17 references) (Author/MM)

Provides an overview of Canadian public library services to ethnic groups, including historical background, programs of the Toronto Public Library, the Multilingual Biblioservice (MBS) of the National Library of Canada, local holdings, and local acquisition programs. Fifteen references are cited. (FM)

Provides an overview of third world library literature from 1980-85. The current state of professional publishing is examined for Asia, Africa, the Middle East, and Latin America. The role of library schools, professional organizations, national libraries, government information agencies, and commercial firms in the production of library…

Ten articles focusing on adult learning services in public libraries highlight global trends, support for intentional change, counseling and information needs of adult learners, adult learner services at Pratt Library and North York (Ontario) library, process of learning, administrative considerations, political factors, and implications for…

Describes a cooperative project among three German libraries that used the Balanced Scorecard as a concept for an integrated quality management system. Considers performance indicators across four perspectives that will help academic libraries establish an integrated controlling system and to collect and evaluate performance as well as cost data…

Canadian library standards show evidence of the shifting relationships between the federal, provincial and local governments; the leadership newly assumed by the federal government in the provision of information to citizens; the effects of urbanization; a developing consciousness of social responsibilities; and, the rapidly changing patterns of…