Discusses the need for education programs for competitive intelligence professionals. Highlights include definitions of intelligence functions, focusing on business intelligence; information utilization by decision makers; information sources; competencies for intelligence professionals; and the development of formal education programs. (38…

Describes a study that investigated how CEOs (Chief Executive Officers) in the Canadian publishing and telecommunications industries acquire and use information about the business environment. Topics discussed include environmental scanning; perceived environmental uncertainty; information sources; information use in decision making; and a…

Discusses issues connected with developing information systems for competitive intelligence support; defines the elements of an effective competitive information system; and summarizes issues affecting system design and implementation. Highlights include intelligence information; information needs; information sources; decision making; and…

Based on interview and survey data from 220 upper- and middle-level managers within a Fortune 500 manufacturing firm, this case study describes how differences in organizational values influence the frequency with which decision makers use oral, written, and electronic sources of information for environmental scanning. (91 references) (LRW)

In the past, serial cancellations and storage decisions focused primarily on print resources. With the addition of electronic resources, librarians in large research institutions must now manage an integrated collection of both print and electronic formats. Explores the impact of electronic resources on decision decisions. Identifies criteria for…