Summarizes the findings of a survey that gathered data on the status of topographic map acquisition programs in academic libraries. Forty-nine of the 85 libraries queried supplied data on collection development methods, priorities and funding, and problems of acquiring topographic maps. Twenty references are cited. (FM)

Funding sources and uses, and major expense categories are discussed. Trends indicate most academic libraries get funding from their own universities and in some instances from substantial gifts and endowments. Materials budgets have been redistributed in favor of serials at the expense of books. (Author/MBR)

Discusses the adoption of "Standards for University Libraries" in 1978/79 by Association of Research Libraries (ARL) and Association of College and Research Libraries (ACRL), including the definition of universities and colleges, ARL/ACRL committees, the standards, and a survey of 88 library directors concerning usefulness of standards.…

This study of the way librarians use the library literature examined interlibrary loan requests at the University of Illinois at Urbana-Champaign. Data were analyzed on: subjects, journals, and years requested; library types; patron types; and citation sources. The practical and technical aspects of librarianship were found to be the most…

Describes a qualitative ethnographically informed case study of an electronic text center in a large academic library designed to reveal the underlying metaphors that library staff and patrons used in thinking about electronic texts. It draws upon theories from cognitive anthropology concerning metaphors and mental scripts. (Author/LRW)

Discussion of the role of academic libraries focuses on a study that proposed and tested a model to explore the use of academic libraries. Investigated service quality factors, resources, and user characteristics, and concludes that use is influenced most by a user's perceived familiarity with the library and its resources. (Author/LRW)

This empirical research examined scale economies of academic research libraries and developed a total cost function for estimating economies of scale. Suggests that libraries in general, and academic research libraries in particular, are information provision organizations that provide multiproducts and multiservices. Findings indicate that slight…

This study applied an analytical technique called Data Envelopment Analysis (DEA) to calculate the relative technical efficiency of 95 academic research libraries, all members of the Association of Research Libraries. DEA, with the proper model of library inputs and outputs, can reveal best practices in the peer groups, as well as the technical…

The rationale for using Activity-Based Costing (ABC) in a library is to allocate indirect costs to products and services based on the factors that most influence them. This paper discusses the benefits of ABC to library managers and explains the steps involved in implementing ABC in the user services area of an Australian academic library.…

Presents results of a survey which polled 37 university libraries to determine the attitudes, opinions, and perceptions of map librarians regarding unique security problems, addressing such factors as commercially designed security systems, written circulation policies, and access limitations. Twenty-six references are listed, and appendices…

This naturalistic study examined the role of nonverbal communication in the academic library. The decision to approach or not approach a reference librarian was studied through the use of Mehrabian's immediacy metaphor, and it was hypothesized that the nonverbal behavior of the librarian is related to the user's decision. Contains 53 references.…

Discussion of customer expectations of library service quality and SERVQUAL as a measurement tool focuses on two studies: one that compared a survey of Chinese university students' expectations of service quality to New Zealand students; and one that investigated national culture as a source of attitudes to customer service. (Author/LRW)

Describes a study of ARL (Association of Research Libraries) members called LibQUAL+ that identified users' perceptions of library service quality and measured gaps between expected service and perceived service. Discusses results of user interviews regarding information seeking behavior; self reliance; ubiquity and ease of access; and hours of…

Presents the results of a survey of university library directors and other academic administrators to determine attitudes toward networked electronic publishing of research articles; concludes that academic administrators do not consider the academic community well equipped for electronic publishing and would not give it high priority in the…

Examines the economic behavior of academic research libraries, arguing that academic research libraries seek to maximize universities' utility by expanding library collections. Findings are consistent with those from a previous study using a different ranking system and sample data and reconfirm that library collections contribute significantly to…