For libraries to succeed, a clear understanding of what services are in demand is necessary. The SWOT analysis technique for evaluating an organization's strengths, weaknesses, opportunities, and threats is examined, and barriers to effective diagnosis are discussed. (AEF)

Draws some initial connections between library performance measures and library space planning and collection management. Output measure surveys are suggested for establishing hierarchies of use and appropriate design of environments for housing the collection. Four references are listed. (MES)