A brief review of measurements of reference/information service in libraries leads to the observation that few measures have dealt with the service product from the user's point of view. (9 references) (Author/NH)

This article examines the movement from 1939-1974 to organize American university libraries according to subject divisions. The origins of this form of organization are examined in early patterns of library organization and service, the need for subject access to library collections, the requirements of undergraduate students, and important…

Diversity has been identified as a priority in library and information services for some time. The limited published research on diversity programs in libraries, though, has focused on academic libraries. This article represents the results of a study of leadership diversity in large, urban public libraries. In the study of members of the Urban…

Examines the concept of young adult services in public libraries, concentrating on lack of adequate professional personnel and training, administrative rigidity, and future directions for these services. (CWM)

The variable" loan and duplication policy which was developed is described and also the considerable impact of implementation. The work is presented as a case study in library O.R. The great importance of analyzing the structure of problems is stressed and the nature and usefulness of models is described. (9 references) (Author/NH)

Considers the objectives, campaign strategy, ideology, and reception of the American Library Association's Enlarged Program to revitalize library services after World War I. Forty references are cited. (FM)

Reviews the history of United States librarianship. Suggests that the profession has failed to analyze the meaning of library service and its significance to users. Argues that this has limited the ability to understand the present role of the U.S. library and thus affects efforts to plan for the future. Contains 131 references. (Author/LRW)

Presents examples of representations of libraries and librarians taken from modern popular culture, including popular film, television, and novels, and using Foucault's approach to discourse, asserts that such representations are made possible by, and decoded within, the structures of a discourse of fear, a practice of speech and symbols that…

Library services to Native Americans have expanded greatly in the past several decades, but more work still needs to be done to provide for the information needs of Native Americans. Data from the U.S. Current Population Survey were used to compare library use rates of Native American households to rates of Anglo households. Results show that…

Comments on the present status and future possibilities of eight categories of public library service to adults--circulating and noncirculating collections, space and equipment, access to other collections, delivery of materials, guidance for users, public programs, and support for groups. (CWM)

Considers the changes in children's services over the past decade and their implications, as well as parental influence, toys, storytelling, and special programs for collection development. The function of the children's program within the library and the community is also briefly discussed. (CWM)

Addresses the possibility of diversifying the resource base of public libraries dependent on property taxes for funding through the setting of fees for library services, and reports on a pricing policy adopted by the Dallas Public Library System. Twenty-seven references are cited. (FM)

This article identifies competing schools of thought about the teaching of reference work by examining the relationship among nine reference textbook authors and by exploring the educational influences of five pioneers in the field of library science. The use of textbooks to examine the understanding of a field is discussed. (93 references) (LRW)

While the USA PATRIOT Act has altered how certain types of federal intelligence investigations affect libraries, the act also greatly alters how researchers can study information policy issues related to libraries. To date, the gravity and scope of the act's implications for researchers of library services, resources, operations, and policies have…

This study analyzes 9,131 citations from the 2002 volumes of journals in eight humanities fields: art, classics, history, linguistics, literature, music, philosophy, and religion. This study found that citation patterns varied widely among humanities disciplines. Due to these differences, it is important for librarians with humanities collection…