Suggests that digital resources and telecommunications give librarians the best chance in decades to reexamine and achieve many of their fundamental goals. Discusses the goals of providing the right information in appropriate formats, keeping the intellectual record, providing personalized information services, and serving as educators, and cites…

This article describes how librarians stepped up to the plate to rescue materials and meet the needs of thousands of uprooted evacuees from Hurricanes Katrina and Rita, employing their unique skills and resources to put forth a humane and herculean effort. In Houston and Austin, Texas; Baton Rouge, Louisiana; Memphis; Fayetteville, Arkansas; and…

In apparently no time at all, the distance between the once doggedly segregated religion and self-help shelves has shortened, and the two genres are fraternizing openly. Librarians have noticed an influx of books that cannot be definitively classified as religion or self-help. It is a phenomenal time for the breed of books dubbed "spiritual…

Reports results of unobtrusive testing of reference service (asking reference questions of library staff who are unaware of being evaluated) in government documents and central reference areas of 26 U.S. libraries. Accuracy of answers, interview and search process duration, referral, and use of catalog and technology are highlighted. (12…

Relates experiences of University of Rochester's main library during complete renovation of the central reference department including the addition of a full-service reference station. Topics covered include planning the reference station, solutions to seven design requirements, increase in staffing and reference questions after one year, and…

Describes program to promote computer literacy for adults by establishing microcomputer learning centers in 11 libraries of the rural service area of the Southern Adirondack Library System. Hardware and software, project design, volunteer contribution, adult learner response, librarian learners, and state and federal aid are highlighted. Eight…

This essay discussing effects of automation on library personnel and library services notes civil service structures; failures in personnel administration; rigidity in library service; access to information by "temporary" language; evaluative, judgmental analysis of the book, data, or journal; dangers of centralized decision-making and…

Addresses the role of academic research libraries as affected by powerful economic and technological forces. The shift in emphasis from collections to access, planning the transition, objectives to enhance traditional library collections and services, and funding the transition are highlighted. Four references are provided. (EJS)

Contrasts the arguments of economists who measure the value of library services to society by business standards with the criteria of "the public good" which predominated during the development of public libraries and argues that libraries must continue to serve the whole community. Twenty references are cited. (RAA)

Describes a 10-state energy/environment information and referral service for the Rocky Mountain energy impacted region. The report presents details of funding, resources, and techniques for the provision of this service. (RAA)

Discusses the use of CD-ROMs in library processing and public services units. Topics discussed include local area networks, workstations, network security, search software, disk operating systems (DOS), computer viruses, CD-ROM selection and acquisition, licensing, and standards. A sidebar lists current CD-ROM products appropriate for reference…

By reflecting the new global community in staffing, collections, programs, exhibits, and services, public libraries will be fulfilling their role in the acculturation and education of new citizens, as well as contributing to greater community understanding and a new world order. A sidebar lists seven steps for serving recent immigrants. (AEF)

Discusses the role of librarians as information intermediaries and suggests that this role be emphasized instead of encouraging enduser searching that relegates librarians to the role of advisor or consultant. Highlights include librarians' roles in public education; reference services; academic librarians; and the appropriate use of technology.…

The Kalamazoo Public Library recently won an election that increased local library tax support from 2.8074 mills to 4 mills. Knowing why the election was being held, when information on the issue(s) would be communicated to voters, and how the information would be disseminated contributed to its success. The funding provides for renovations, a new…

Discusses library resources for genealogical research, including bibliographies of family histories, guides to genealogical resources, periodicals, indexes, CD-ROM products, electronic bulletin boards, and nonprofit services. An annotated list of 13 titles for a basic collection is included. (MES)