The year in architecture offered grand facades, creative collaborations, and calamities overcome and viewed as opportunities. This article features 168 public building projects and 21 academic facilities completed between July 1, 2006, and June 30, 2007 that provide a glimpse of the future. Many libraries reported here achieved Leadership in…

Describes the work of people, both librarians and non-librarians, who are change agents in shaping the future of libraries in the areas of community builders; visionaries; mentors; activists; innovators; collection developers; scholars; industry notables; team players; and service providers. (LRW)

Tom Rink may be the only librarian who is also a police officer. After years of the Tulsa police force, he was ready for a change. When a career exploration course showed he was ideally suited to be a librarian, he was amused. The son of two librarians, he had never even considered it. He did enjoy researching, writing, and exploring all kinds of…

Although a librarian for only eight years, Corinne Hill is already known in Dallas and Denton, TX, for turning dull, little-used branches into vibrant community centers. A stylish woman with a zest for shopping, Hill loves developing new collections and showing them off. She sees no reason why a library should not be as attractive as any good…

Reports results of a survey of public libraries on fundraising. Data are presented on sources of funding, the importance of fundraising, fundraising contacts, types of fundraising activities, purposes for funds raised, other benefits, staffing, and the relationship between fundraising and size of budget. Some data are analyzed by geographical…

Examines how librarians are customizing their services and collections for handheld computing. Discusses the widest adoption of PDAs (personal digital assistants) in libraries that serve health and medical communities; PDA-friendly information pages; the reference focus; journals and databases; lending materials; publicity; use of PDAs by library…

Describes how the New Main San Francisco Public Library was created in spite of budget cuts and threats of shutting down library branches. Discusses community support, the political approach to fund raising, collection development and increased patronage, and linking branch libraries to the New Main's system. (AEF)

The most surprising response from the "Library Journal" 2002 survey of 150 public libraries is that circulation is up after declines for the past couple of years. Budgets are holding their own, with a slight increase overall of 3%. Aggressive merchandising, promotion, and better circulation systems point to success. (AEF)

This article features the Pierce County Library System (PCLS) in Tacoma, where new services are changing the way customers experience the library. PCLS is comprised of 17 branches, two bookmobiles, one Explorer Kid's bookmobile, serves 509,000 people, and has 234,000 cardholders. The evolution of customer expectations and needs motivated the…

When Leslie Polott arrived at the Hudson Library and Historical Society in 1996. She headed out into the community to find out what people wanted from their library. After rounds of surveys, focus groups, and town meetings, she knew: a library that was the center of their educational and cultural lives, that provided more opportunities for…

In an age of experimentation, library users from Cerritos, California, to Salt Lake City to Seattle are experiencing public libraries the likes of which they have never before seen. While the 1990s may be remembered as the era of the anchor facility, when libraries were called upon to define and support a community's renaissance, this decade's…

Few public buildings, and no libraries, have ever received the sort of acclaim that Seattle's central library garnered even before it opened in May 2004. "The Seattle building is thrilling from top to bottom," wrote Paul Goldberger in "The New Yorker." Herbert Muschamp, in the "New York Times," agreed: "In more…

The previous head of the Central Library of Riverside City and County Public Library (RCCPL) (California) examines the economic failure of the system and the effects of the move to total outsourcing to a private commercial firm, Library Systems & Services (LSSI). Concludes that RCCPL had problems long before it was outsourced to LSSI. (AEF)

Over the years, the Columbus Metropolitan Library (CML) has experimented with various continuous improvement initiatives. Some projects fizzled owing to the universal killers of grand ideas such as inertia, inconsistent implementation, lack of buy-in, "flavor of the month" attitude, and the all-time favorite: if they ignore this idea it…

As question answering services in the commercial sector proliferate, libraries are innovating with new forms of electronic reference (e-reference). The Library of Congress' Collaborative Digital Reference Service (CDRS) extends worldwide. Discussion includes reference service developments; "reclaiming" users; growth of library interest…