This article presents an interview with SirsiDynix CEO Gary M. Rautenstrauch and newly appointed VP of library relations Berit Nelson about some of the issues that have been roiling the ILS world and the company itself, among them the recent consolidation of SirsiDynix's offices, customer service, the state of library budgets, the rise of ebooks…

When Stanford University obtained the Buckminster Fuller archive, it heralded it as "one of the most extensive known personal archives in existence." Taking up 2000 linear feet of shelf space, including hundreds of thousands of pages and over 4000 hours of audio/video, Fuller's collection does indeed sound impressive. But Fuller, considered an…

How does one learn a second language? By drilling on conjugations? By practicing dialog? For decades, though the recommended method kept changing, linguists tended to argue that there was only one best way to learn French or Spanish or Hindi. But no more. Now, linguists agree that there's more than one way to learn a new language effectively and…

In this article, the authors discuss how the University of Rochester's two-year ethnographic study reveals what students do on campus and how the library fits in. Under Nancy Fried Foster's guidance, teams of librarians and staff conducted a two-year investigation. The goal: to improve the libraries' reference services, facilities, and web pages…

Describes the new library at the University of Arizona that is part of the Integrated Learning Center, a comprehensive learning environment focusing on undergraduate students. Topics include access to computers; support staff; and a management model to meet the needs of a new library organizational structure that puts the user at the top. (LRW)

Discusses changes in library reference service that have occurred with growing Internet use. Topics include the human factor that is still needed; the nature of reference questions; the goal of user self-sufficiency; the invisible nature of much of librarians' work; and providing real-time, interactive point-of-need service to remote users. (LRW)

Discusses the results of a survey of academic member libraries of the ARL (Association of Research Libraries) that investigated changes in reference services over the last three years and how electronic resources have impacted them. Topics include remote users; email reference; and live virtual reference. (LRW)

Discusses the library skills preparation of students entering college and reports on a study of students' attitudes about doing research in an academic library which revealed feelings of anxiety. Implications of this anxiety for the design of bibliographic instruction programs, as well as specific instructional techniques, are described. (5…

The University of Tennessee at Chattanooga (UTC) offers student workshops that range from Cool New Web Stuff (what is on the web that can help make research or just plain life easier) and How To Use Google Scholar. These workshops are brilliant fodder for podcasting. In fact, the initial idea for its podcast project came from a student plagiarism…

Examines implications of undergraduate students' patronage of Barnes & Noble bookstores instead of libraries. Students' reasons for preferring Barnes & Noble included the atmosphere; more materials and easier access; more convenient hours; and organization of materials that is easy to understand. (AEF)

Discusses the role of librarians as information intermediaries and suggests that this role be emphasized instead of encouraging enduser searching that relegates librarians to the role of advisor or consultant. Highlights include librarians' roles in public education; reference services; academic librarians; and the appropriate use of technology.…

As public and academic librarians rely more heavily on electronic resources to satisfy patrons' information needs, seamless searching across print and electronic holdings gets more and more essential. Enter the integrated library system (ILS)-independent electronic resource management system (ERMS), which promises to integrate, search, and expose…

Reports results of a survey sent to business school graduates from the classes of 1977 and 1983 on their use of libraries both currently and as students. Areas covered include: use of monographs versus journals and use of online services, public and corporate libraries, loose-leaf services, and popular current reading. (EM)

Describes the results of a study of academic libraries that was conducted to determine what influences users when choosing an online database to search. Highlights include quality content; intuitive interfaces; convenient access; recommendations from library instruction or instructors; and the availability of full text. (LRW)

Discusses the role of the undergraduate library in bibliographic instruction, research on student information needs and use, minority and multicultural education, and teaching life-long learning skills. Issues related to staffing, collections, access, and teaching critical thinking skills are also addressed. A sidebar by Patricia A. Tarin…