The Intellectual Freedom Committee of the Philadelphia SRRT has surveyed the handling of controversial materials in twelve libraries. Public, university, and college libraries, are discussed in terms of which controversial titles they have and what is allowed to circulate. (Author/DH)

For this survey a Learning Resources Center is defined as: a building containing any combination of the following services: library, audio-visual, skills center, learning laboratory or reprography." (Author/NH)

Presents the findings of a library survey, part of the Public Library I&R (Information and Referral) Project, to assess the nature and extent of I&R services. Discussed are simple and complex information-giving, constructing a public resource file, and a comparison model of high and low profile services. (SW)

Presents results of a telephone survey of 30 librarians from rural Pennsylvanian public libraries conducted by the Center for the Study of Rural Librarianship at Clarion State College, Pennsylvania. Average population served, hours of service, book collection size, and questions asked are noted. Seven references are cited. (EJS)

Presents survey data on the unique needs of the Spanish-speaking community for bilingual services and culturally reinforcing materials. The survey provides hard data on the level of awareness of library service by a sizable Mexican American population in southern California. (RAA)

Discusses the results of a survey of academic member libraries of the ARL (Association of Research Libraries) that investigated changes in reference services over the last three years and how electronic resources have impacted them. Topics include remote users; email reference; and live virtual reference. (LRW)

Presents results of survey conducted in April 1982 of 100 U.S. public libraries and library systems to gather information on microcomputers for public use. Types of microcomputers, purchase of equipment, level of use and restrictions, training, and problems and benefits are discussed. Nine references are listed. (EJS)

Discussion of library Internet access and filtering focuses on a survey of Ohio public libraries that showed 17% of libraries are using filters to restrict access. Legal actions, Internet use policies, alternatives to filtering, complaints from the public, and recent court cases are examined. (LRW)

This 1982 survey of adult users in small public libraries provides statistical data on current and future user patterns in relation to youth services program. Details on method and library sample, reasons for public library use, children of library users, and the case for youth services are covered. (5 references) (EJS)

Reports the results of an unobtrusive study, from a user's viewpoint, of reference services available in the Suffolk Cooperative Library System. The study raises questions of policy centering around user expectations of library reference services. (RAA)

Discusses results of a survey of factors influencing database use in public libraries. Highlights the importance of content; ease of use; and importance of instruction. Tabulates importance indications for number and location of workstations, library hours, availability of remote login, usefulness and quality of content, lack of other databases,…

The most surprising response from the "Library Journal" 2002 survey of 150 public libraries is that circulation is up after declines for the past couple of years. Budgets are holding their own, with a slight increase overall of 3%. Aggressive merchandising, promotion, and better circulation systems point to success. (AEF)

Examines "A Planning Process for Public Libraries," published by the Public Library Association in 1980, discussing the mission of the public library, survey research and data collection, library goals and objectives, planning strategies, budgeting, the political environment, and output measures. Twenty-six references are cited. (EJS)

A survey of gay and lesbian library services of 250 public and college libraries revealed small and insufficient collections, a lack of book lists and other guides, frequent challenges, and limited community outreach programs. Interviews with proactive responding librarians provide some strategies for change. (Author/AEF)

Examines correctness of answers received to reference questions in Maryland public libraries and investigates three categories of variables that might affect that correctness: resources (number of volumes, subscriptions, staff, setting); demand (contact, busyness); and behaviors (negotiation of inquiry, interest in question, comfort with question,…