Suggests that the main reason for the presumed surplus of librarians is that these professionals refuse to defend, let alone expand, their territorial boundaries from "experts" who decide results independently of library staffs and budgets. Argues that librarians should provide better service, rather than encouraging self-service and that certain…

Discusses results of a survey conducted by "Library Journal" to ascertain to what degree librarians' jobs were evolving and why. Highlights include the major influence of technology; experiences of a reference librarian at the University of California at Berkeley; and professional and support staff perspectives at academic, public, and…