This article features Columbus Metropolitan Library (CML), winner of the Gale/"Library Journal" Library of the Year Award 2010. CML, comprised of an operations center and 21 branches, serves the 847,376 people who inhabit a large portion of Franklin County in central Ohio. It is an independent library with its own taxing district. CML…

There is no doubt among the staff and managers at North Carolina State University (NCSU) Libraries, Raleigh, that advanced library technician Tina Adams deserves to be the winner of the "Library Journal's "Paraprofessional of the Year Award for 2009." "Certainly this library has never seen anyone like her before, not in my nine…

The days when marketing was thought to be posters and fliers is over. In today's world, marketing is at the core of every transaction, from checkout and customer interaction to story times and buildings themselves. A brand is a promise one makes to his or her customer, and a promise that is unified, consistent, and believable can help ensure that…

In the past three years, the Union County Carnegie Library (UCCL) in South Carolina has "been transformed." The library board, selected by the county supervisors, knew something had to be done. In October 2005, the board hired Nancy E. Rosenwald as UCCL director. Longing to get back to South Carolina from western Connecticut, Rosenwald…

Six years ago, the author shared some strategies on managing a cutback ("Budget Shortfalls," "Library Journal" 5/15/03, p. 34-35). Now, people are in an even more severe economic downturn. In this article, the author offers some additional tips on how to cope with more budget shortfalls during this recession.

Each year, "Library Journal" recognizes 50 or so emerging leaders in the profession as Movers & Shakers. These library professionals are passionate about the work they do and are moving the profession forward, often in creative and innovative ways. Some of these individuals enjoyed and were encouraged by amazing institutional support and…

When the author ran into other recent graduates at the American Library Association (ALA) annual conference in New Orleans in 2006, several told her they were not happy with their jobs. After months of searching, they settled for positions in isolated rural libraries, have jobs with little responsibility, or are expected to manage their staff…

Discusses the role of the prison library and the appropriateness of applying the public library model in prisons. Problems with staffing in prison libraries and deficiencies caused by a lack of statewide coordination are cited. Financial support, security, literacy programs, innovative services, and social responsibility are also considered. (25…

They are an unbeatable combination: Grog Sennema, digital resources librarian at Calvin College's Hekman Library, and Jed Koops, library systems programmer. This brief article discusses these two library employees and and how they worked together to solve many issues within their library system.

This description of experiments with the use of videotex systems in British public libraries includes activities and undertakings sponsored by the British Library Research and Development Department, commercial and public videotex services in the U.K., and videotex projects initiated by library associations such as ASLIB. (JL)

Suggests that the main reason for the presumed surplus of librarians is that these professionals refuse to defend, let alone expand, their territorial boundaries from "experts" who decide results independently of library staffs and budgets. Argues that librarians should provide better service, rather than encouraging self-service and that certain…

Considers the challenges facing public libraries in meeting the current needs of its users while still delivering traditional information and recreational services. Topics include keeping up with technological trends; recruitment, staffing, and continuing education; the role as community center; and creating effective marketing strategies. (LRW)

In this article, the author describes how the New Orleans Public Library (NOPL) struggled with a fraction of its former staff, limited hours, and a massive fundraising challenge after Hurricane Katrina slammed the Gulf Coast on August 29, 2005. While previously 171 people staffed locations, only 40 employees plus a smaller--and shifting--cadre of…

Online database searching experiences of nine Illinois public libraries--Arlington Heights, Deerfield, Elk Grove Village, Evanston, Glenview, Northbrook, Schaumburg Township, Waukegan, Wilmette--are discussed, noting search costs, user charges, popular databases, library acquisition, interaction with users, and staff training. Three sources are…

Profiles Dorothy M. Schirtzinger, library director at the Lee County Library System (LCLS) in Fort Myers, Florida. Discusses her education and early jobs; mentors; the educational mission of the library; increases and developments in staff, branches, budget, and in-library and outreach programs; automation; federal funding; and future plans. (AEF)