This article presents an interview with SirsiDynix CEO Gary M. Rautenstrauch and newly appointed VP of library relations Berit Nelson about some of the issues that have been roiling the ILS world and the company itself, among them the recent consolidation of SirsiDynix's offices, customer service, the state of library budgets, the rise of ebooks…

There's a lot of focus on the "Next Gen" librarians out there bringing a youth perspective that's supposed to shake things up and introducing new ideas and practices into a profession that sometimes moves forward at a glacial pace. But the ideas of the new generation do not invalidate the work done by those who came before. In fact, change in…

This study examined the influence of (1) the setting of the reference interview on the interaction and (2) accuracy and the librarian's behavior on the success of the reference interview. Tables display correlations between the interpersonal, interviewing and listening, and searching skills of the librarian with the patron's willingness to return…

Reports on interviews with six librarians and one faculty member about their views on what the future holds for the undergraduate library and what it needs to do in order to remain a vital and relevant part of the campus community. Topics include digitization, expanded hours of service, and bibliographic instruction. (LRW)

A survey of gay and lesbian library services of 250 public and college libraries revealed small and insufficient collections, a lack of book lists and other guides, frequent challenges, and limited community outreach programs. Interviews with proactive responding librarians provide some strategies for change. (Author/AEF)

Discusses the impact of Internet access on library reference services based on 1994 interviews with almost two dozen university librarians. Highlights include library policy, overcrowded workstations and methods of controlling use, recreational use of terminals that interferes with more formal library use, restriction as a form of censorship, and…

Reviews information on part-time professionals from legislatures and associations, reports on informal survey of five academic library administrators, and examines part-time librarian situation at a community college (salaries, fringe benefits, adjunct decision making, different success scales). American Library Association's Part Time Employment…

Discusses the choices academic libraries are making between digital collections and maintaining print collections and describes results of interviews with faculty at the University of Michigan that investigated their use of print and electronic journals. Topics include convenience; access; books versus journals; differences between subject areas;…

Interviews with library professionals, plus a telephone survey of 400 librarians (100 each White, Black, Latino, and Asian), revealed fewer occupational opportunities for minorities. Discussion includes diversifying collections; discordant views of racism among Whites and minorities; percentages of minority library school graduates; initiative…