Competitive Intelligence (CI) has become an attractive concept for Library and Information Science professionals, as information and research functions have become commoditized by end users, and financial, competitive, and performance pressures increase the need to demonstrate value. In the current competitive and cost-cutting environment,…

The concept of information utility'' (an extensive super information system) presents a challenge to librarians. Philosophies and operations must evolve to insure the librarians' position as the information specialist capable of bringing order to the chaos of the information explosion. (Author/DH)