Thirty years ago, the only person in a library looking for an electrical outlet was a blue-smocked cleaning person who had to plug in a vacuum cleaner with a very long cord. Now, hordes of patrons outfitted with amp-devouring laptops and cell phones expect and need the library to offer an endless supply of electricity. The overall demand for…

The author believes that publishers and authors will, in the digital age, benefit from freely sharing information, and that digital rights management (DRM) and other protection mechanisms are crazy. He has argued on behalf of libraries that ebooks and other digital content deserve the same First Sale rights that physical purchases have. But that…

In February 2008, the faculty of Arts and Sciences at Harvard University made history, unanimously passing a revolutionary open access mandate that, for the first time, would require faculty to give the university copies of their research, along with a nonexclusive license to distribute them electronically. In the press, Harvard University…

User experience (UX) is about arranging the elements of a product or service to optimize how people will interact with it. In this article, the author talks about the importance of user experience and discusses the design of user experiences in libraries. He first looks at what UX is. Then he describes three kinds of user experience design: (1)…

Though some libraries thrived in 2009, many more took a beating, and the fiscal crises that have struck many states and thousands of municipal governments in 2010 increase the odds that the effects of the new Great Recession will be felt over the long term. The decline in payroll and collections budgets have led to a loss of expertise and key…

Drupal is a PHP-and MySQL-based system for managing web sites, developed in 2000 and released in 2001 under the open GNU General Public License (GPL). It is modular, extensible, and scalable. In recent years, Drupal has gained a huge following within libraries as a content management system (CMS). Probably the best-known extension of Drupal in the…

Since the early 1990s, Carl Malamud has made it his business to return to the public what is rightfully theirs: free access to public information. Despite legislation that mandates such access to government information, some categories of information have been excluded, notable among them court opinions (with the exception of the U.S. Supreme…

Libraries are not so unlike market giants Netflix, Amazon, and Pandora. Despite their significantly different business models and missions, they share an interest in facilitating the search for information, including what to read, view, and listen to next. Librarians, too, want their patrons to be able to use their tools to make connections among…

Some people learn better through viewing and listening, and some people simply do not like to read. In this society, there seems to be a move away from text, or, at least text as people have defined in the past. Moreover, mobile devices such as laptops, PDAs, and cell phones make video and audio incredibly easy to imbibe. So how do libraries…

Traditional library web products, whether online public access catalogs, library databases, or even library web sites, have long been rigidly controlled and difficult to use. Patrons regularly prefer Google's simple interface. Now social bookmarking and tagging tools help librarians bridge the gap between the library's need to offer authoritative,…

For years, patrons have been able to access library services from home and in the library building, but in the world of Google, Yahoo, YouTube, MySpace, and Facebook, library web sites and catalogs are too often not the first place people go to look for information. The innovative use of toolbars could change this. Toolbars have been popular for…

With all the new advances in library technology--including metadata, social networking, and Web 2.0, along with the advent of nonlibrary and for-profit digital information companies like Wikisource and Google Print--librarians have barely had time to reflect on the nontechnical implications of these innovations. They need to take a step back and…

Small solutions solve discrete, well-bounded problems and can be pieces of larger solutions. They can move things forward by mixing and matching available components in new and previously unimagined ways. A number of innovations, which at first glance are completely unrelated, can come together and create important synergics. This article…

In the last year the anger and frustration simmering in libraries for a decade or more over the growing dysfunction of the scholarly communications system found a voice, a cause, and a cadre of allies around the globe. This time, the voices that said, "No" to the Big Deals were those of faculty members and academic officers at some very…

An ideology of librarianship was created by Shiyali Ramamrita (SR) Ranganathan in his classic The Five Laws of Library Science (Bombay: Asia Pub. House, 1963). He formulated objectives and principles for the organization of, access to, and use of library materials. Given the changing information world, this is a good time to reconsider…