This summer, as public libraries continued to get budget hit after budget hit across the country, several readers asked for a comprehensive picture of the ravages of the recession on library service. In partnership with 2010 Movers & Shakers Laura Solomon and Mandy Knapp, Ohio librarians who bought the Losing Libraries domain name,…

This article features Columbus Metropolitan Library (CML), winner of the Gale/"Library Journal" Library of the Year Award 2010. CML, comprised of an operations center and 21 branches, serves the 847,376 people who inhabit a large portion of Franklin County in central Ohio. It is an independent library with its own taxing district. CML…

The days when marketing was thought to be posters and fliers is over. In today's world, marketing is at the core of every transaction, from checkout and customer interaction to story times and buildings themselves. A brand is a promise one makes to his or her customer, and a promise that is unified, consistent, and believable can help ensure that…

Late last year, Ohio State University (OSU) library director Joseph Branin graciously invited this author to visit for an up-close look at the William Oxley Thompson library renovation and construction project underway on his campus. He eagerly accepted. Since 2001, when he first began reporting on the project, he has been amazed by the plan, its…

Moving materials from receipt of the shipment to distribution to branches within 48 hours is such a hassle among members of the technical services department of Columbus Metropolitan Library. However, these issues challenged them to find alternative solutions to achieve their goals. After reviewing the in and outs of their department and making a…

When Leslie Polott arrived at the Hudson Library and Historical Society in 1996. She headed out into the community to find out what people wanted from their library. After rounds of surveys, focus groups, and town meetings, she knew: a library that was the center of their educational and cultural lives, that provided more opportunities for…

As head of information technology at the Prior Health Sciences Library, Eric Schnell likes to improve products that don't fully meet his library's purposes. His first major software product, the award-winning Prospero Electronic Delivery Project, is a web-based document delivery system designed to complement Ariel[R] by converting documents to a…

Describes services offered and problems encountered at the Medina County (Ohio) District Library, winner of the Gale Research/Library Journal Library of the Year Award. Highlights include resisting pressure from the religious right to limit children's Internet access to protect them from pornography; a successful tax levy; and growth in…

Over the years, the Columbus Metropolitan Library (CML) has experimented with various continuous improvement initiatives. Some projects fizzled owing to the universal killers of grand ideas such as inertia, inconsistent implementation, lack of buy-in, "flavor of the month" attitude, and the all-time favorite: if they ignore this idea it…

Discussion of library Internet access and filtering focuses on a survey of Ohio public libraries that showed 17% of libraries are using filters to restrict access. Legal actions, Internet use policies, alternatives to filtering, complaints from the public, and recent court cases are examined. (LRW)

Examines the Ohio Public Library Information Network (OPLIN) which provides access to the state's public library resources; federal, state, and regional information resources; and other electronic information resources. Describes OPLIN's role in Ohio, hardware and services provided, mission, origin, funding, staff training, databases, future plans…