Public library service is a critical service that must be preserved. Despite a current (FY08) budget cut of $5 million and the threat of reductions of nearly $20 million more in the next budget, the Queens Library has maintained massive and excellent programs of service and incredibly high levels of use by a public that lines up at every one of…

Committed to utilizing information technology, the Westchester Library System (New York) made the World Wide Web publicly accessible. Describes the planning, implementation, and management process; obstacles involving financing; establishing Internet connectivity; and vendor negotiations. Westchester hired a Web manager, created Internet use…