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Howard, Edward N.; Norman, Darlene M. – Library Journal, 1981
This description of the Vigo County Public Library's implementation of planning, programming, and budgeting focuses on its output measurement system, Complete Service Statistics. Measures of five service categories are developed--lending, facilities, information, production, and staff--to gather statistics for library management. (RAA)
Descriptors: Evaluation Methods, Library Administration, Library Expenditures, Library Services
