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Marshall, Ann; Burns, Vicki; Briden, Judi – Library Journal, 2007
In this article, the authors discuss how the University of Rochester's two-year ethnographic study reveals what students do on campus and how the library fits in. Under Nancy Fried Foster's guidance, teams of librarians and staff conducted a two-year investigation. The goal: to improve the libraries' reference services, facilities, and web pages…
Descriptors: Ethnography, Academic Libraries, Reference Services, Internet
Griffey, Jason – Library Journal, 2007
The University of Tennessee at Chattanooga (UTC) offers student workshops that range from Cool New Web Stuff (what is on the web that can help make research or just plain life easier) and How To Use Google Scholar. These workshops are brilliant fodder for podcasting. In fact, the initial idea for its podcast project came from a student plagiarism…
Descriptors: Distance Education, Public Libraries, Workshops, Internet