Describes the experiences of four library automation projects that involved multitype library networks. Areas discussed include forces acting on libraries, the growth and development of the library marketplace, the increasing complexity and interrelationships of automated systems and the profound impact of such systems on libraries. (CLB)

Outlines factors used by online vendors to decide whether to bid on RFPs (requests for proposals) for library automation systems, including specifications for software, hardware or performance requirements not met by the vendor; specifications based on competitors' systems; the size and complexity of the request itself; and vendors' time…

Describes use of RFPs (requests for proposals) to specify requirements for automated library systems and presents advice on when to use RFPs, how to construct the statements, and how to present library needs and priorities so that maximum success in choosing a vendor and system are achieved. (Author/CLB)

Eight authors discuss five questions related to user searching of online catalogs: What user needs can be met by online assistance? Should assistance be tailored to particular groups? Should there be more than one level of assistance? Do users learn through computer-assisted instruction? and Will increased system friendliness eliminate the need…