Describes how library administrators can create awareness of the disabled as capable staff and patrons and help staff develop positive attitudes toward the disabled. Suggestions include use of existing programs to promote awareness; sensitivity training; use of appropriate terminology for the disabled; and the need for ongoing efforts. (three…

Discusses violence in the workplace and suggests a three-tier approach to dealing with violence in libraries that focuses on personnel issues: (1) preventive measures, including applicant screening, supervisory training, and employee assistance programs; (2) threat management, including policy formation and legal action; and (3) crisis/post-trauma…

Examines reasons for hiring contingent employees or outsourcing vendor services in libraries, as well as disadvantages of contingent employees. Considers the issue of exploitation. Explores the extent to which contingent employees are a part of the organizational structure, and discusses effective management for positive outcomes and ways to…