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Leadership Skills in the Reengineered Library: Empowerment and Value Added Trend Implications for Library Leaders.
Sweeney, Richard – Library Administration and Management, 1997
Discusses the leadership skills necessary in libraries to address two current society trends: (1) a desire for empowerment by both staff and users; and (2) the demand for adding value to people's lives. Highlights include library service improvements; responsibility; the need for libraries to change; and compelling visions of the future. (LRW)
Descriptors: Change Strategies, Empowerment, Futures (of Society), Improvement
Developing Quality Managers and Quality Management: The Challenge to Leadership in Library Organizations.
Orenstein, David – Library Administration and Management, 1999
Considers the use of Total Quality Management (TQM) tools by library managers to develop quality relationships between staff and customers. Topics include building a shared vision, putting the needs of customers before organizational politics, cooperation between levels of employees, communication, teamwork, trust, redesigning processes and…
Descriptors: Change Strategies, Communication (Thought Transfer), Cooperation, Leadership
Helping Teams Work: Lessons Learned from the University of Arizona Library Reorganization.
Diaz, Joseph R.; Pintozzi, Chestalene – Library Administration and Management, 1999
Describes library reorganization at the University of Arizona resulting from fiscal challenges and the need for current technology. Highlights include: the restructuring process and customer focus; team functioning and the learning organization, including training issues, communication, empowerment, and evaluation/assessment; current challenges,…
Descriptors: Academic Libraries, Change Strategies, Communication (Thought Transfer), Compensation (Remuneration)