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"I Ain't No Cowboy, I Just Found This Hat": Confessions of an Administrator in an Organization of Self-Managing Teams.
Lubans, John – Library Administration and Management, 1996
Explain's Duke University Library's change from a hierarchical management structure to one of self-managing teams developed within a total quality management (TQM) framework. Emphasizes the personal views and experiences of a manager responsible for implementing and guiding the process of change. (JKP)
Descriptors: Library Administration, Library Development, Library Personnel, Library Planning